Privacy Policy

The privacy of our guests is important to us.

At Mountain Laurel Chalets, we recognize that privacy of your personal information is important. Here is information on the types of personal information we receive and collect when you use visit our web sites, and how we safeguard your information. We never sell your personal information to third parties.

Log Files

As with most any other web sites, we collect and use the data contained in log files. The information in the log files can include your IP (internet protocol) address, your ISP (internet service provider, such as AOL or Shaw Cable), the browser you used to visit our site (such as Internet Explorer or Firefox), the time you visited our site, and which pages you visited throughout our site. This helps us to better tailor our web site information and function to best meet visitor needs.

Cookies and Web Beacons

We do use cookies to store information, such as your personal preferences when you visit our site. This could include only showing you a popup once in your visit, or the ability to login to some of our features, such as forums.

SMS Terms of Service

When you opt-in to the service, we will send you an SMS message from (865) 252-2246 to confirm your signup.

This service is used to send you notifications about your reservation, including payment reminders, check-in/check-out instructions and property entry codes.

You can cancel this service at any time. Just text “STOP” to (865) 252-2246. After you send the message “STOP” to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us. If you want to join again, text "START" to the same number and we will start sending messages to you again. If at any time you forget what keywords are supported, just text “HELP” to (865) 252-2246. After you send the message “HELP” to us, we will respond with instructions on how to use our service as well as how to unsubscribe.

Carriers are not liable for delayed or undelivered messages. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Should you have any concerns about your personal privacy, please feel free to contact us directly at 865-436-5277 so that we may help you gather all the information you need to make your vacation reservations with us.

Sharing of Information

We do not sell or rent your personal information to third parties. We may share information with third-party service providers who assist us in delivering our services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Information sharing to subcontractors in support services, such as customer service is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.)