VACATION RENTAL PROPERTY MANAGEMENT IN Gatlinburg, TN

Home, Happiness, Hospitality, & Heritage:

Your Property's Partner in Exceptional Management

Learn More Today and Receive Your Complimentary Rental Projection!

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No Onboarding Fees

50+ Years Experience

No Nickel and Diming

For over half a century, MLC has perfected the art of property management. Our legacy combines time-tested family values with innovative technology, promising your property not just care, but a future defined by exceeding expectations and embracing generous stewardship.

Preserve Your Investment: Our dedicated team ensures your home is cared for like it's our own

Tech-Forward Advantage: Cutting-edge innovations, from keyless entry to Smart-Home devices, redefine rental safety and convenience

Maximized Bookings: Showcase your property on our high-traffic website with an 87% direct-booking rate for unparalleled returns

WATCH THE MOUNTAIN LAUREL CHALETS STORY

OUR TRUSTED PARTNERS

Mountain Laurel Chalets mobile roi calculaor

Estimate Your Vacation Rental Income Potential

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our outstanding services

Revenue Management

Give your home a competitive edge with dynamic pricing. Our use of advanced software aggregates data specific to the vacation rental market, keeping us informed of trends and ensuring your property remains competitive and in demand.

Strategic Marketing

Our in-house marketing team employs a range of strategies, including photography, email campaigns, social media, print media, and videography, to maximize your property's exposure and drive impressive booking rates.

In-House Maintenance

Feel confident with a fully in-house maintenance team by your side, and benefit from regular check-ups and maintenance inspections to ensure your home stays in top-condition, prolonging your investment.

Full Service Housekeeping

Our large in-house team of dedicated housekeeping professionals ensures your home and furnishings are impeccably cared for. From laundering linens to thorough inspections, we leave no detail untouched.

Direct Booking Dominance

Showcase your property on our high-traffic website, where 87% of reservations are booked directly. Enjoy one of the highest direct-booking margins in the country, connecting with vetted and valuable guests.

Extensive Guest Screenings

Ensure the safety of your property with our tenant screening process. We gather comprehensive information on every renter, including occupation, rental history, criminal background, and more, ensuring only qualified and reputable guests rent your home.

Responsive Local Team

Our local and experienced team is available around the clock. With an average tenure of over 17 years, our deeply knowledgeable staff ensures that your inquiries and concerns are addressed promptly and with care.

Transparent Financial Reporting

Our trust accounting practices and user-friendly software provide complete transparency. Access all financials in your digital owner portal. Additionally, our accountant is ready to address any questions regarding finances and accounting practices.

Comprehensive Owners Portal

Navigate reservation management effortlessly through our intuitive owner portal. Access booking details, guest information, and property updates with a few clicks; plus, take full control and book owner stays directly in the portal.

Tailored Guest Concierge

From the digital Alexa concierge to free local tickets through our Xplorie perks, guests feel welcomed to not only your home, but also the area, ensuring their stay is memorable and uniquely tailored.

Swift Onboarding Timeline

Get your home fully listed and ready for guests in as little as two weeks with rapid onboarding, and capture the attention of potential guests with high-quality visuals and compelling descriptions.

Innovative Technology Integration

Reach for the future of property management with our innovative technology. From keyless entry to Smart-Home devices, we optimize safety, convenience, and efficiency for both homeowners and guests.

WHAT OUR OWNERS HAVE TO SAY ABOUT PARTNERING WITH US

"Been with MLC for 20 years..."

"Having someone represent me that is known for being honest is probably the most important thing to me in choosing a rental management company. This why I have been with Mountain Laurel Chalets for 20 years. It is a relationship that transcends business. They are a company of people that have become friends, and I look at the people that work at MLC as family."

Ken C.

"Service-oriented atmosphere..."

"Everyone we talked to could not say enough good things about MLC, and that is why we started to stay in their properties. We were very pleased. When we first met Tom with MLC and were thinking of coming on as owners, they made an effort to get to know us. When you work with a small business there is a more service-oriented atmosphere; that’s what we like and why we are staying with Mountain Laurel Chalets."

Missy M.

"Could not be more pleased..."

"We’ve had houses in Gatlinburg for 23 years, and we just started with MLC in 2017 after some bad experiences with other companies. Mountain Laurel has taken very good care of the home, and when things need to get fixed they get them fixed and do it very economically. We have done some major renovations on our property to keep it up to date, and Mountain Laurel has done all of the work. We could not be more pleased."